2 As the external resource manager at the heart of a company’s ecosystem, the procurement department is uniquely placed to contribute to the resilience and competitiveness of its organisation. In addition to market volatility and changing customer demands, which are creating an uncertain economic landscape, the multiple crises (economic, health, natural, etc.) have made this function all the more important. More than ever, procurement departments need to support their companies by becoming more efficient and agile. In this context, purchasing teams have a lever at their disposal that deserves their full attention: Lean Procurement. This approach, which focuses on improving operational efficiency and customer satisfaction, is ideal for helping procurement departments create value. By combining it with an agile method, so as to improve responsiveness and further strengthen the customer voice, procurement now has all the tools it needs to face the challenges that lie ahead. The Manutan team
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